The latest Kroger Satisfaction Survey results have revealed the best in store shopping experience and shopping habits for the past two years.
According to the survey, the grocery store giant had a huge boost in sales after the demonetisation announcement in November 2016, thanks to its partnership with Reliance Jio, which saw the rollout of the mobile app.
The survey also revealed that the average price of groceries dropped by Rs 2,800 in the period, while the average purchase price of goods was Rs 2.15 lakh.
The retailer has also introduced new products and services in 2017, like new food delivery services, a smart smart phone app, and more.
Kroger has also launched a new app to help shoppers find the best grocery store locations in the city, including in Mumbai.
The company has been experimenting with new technologies like smart devices, like the OneNote and Zappo apps, and also new software features such as a smart loyalty program, loyalty rewards and an automated payment option.